Return Policy
**NUSAYIBAH Online Store: 30-Day Return Policy**
At NUSAYIBAH, we strive to provide you with quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Please read the following guidelines to ensure a smooth return process:
**Return Period:**
You have 30 days from the date of purchase to initiate a return.
**Eligibility Criteria:**
To be eligible for a return, the item must meet the following conditions:
1. The product must be unused and in the same condition as received.
2. It must be in its original packaging.
**Initiating a Return:**
To initiate a return, please follow these steps:
1. Contact our customer support team at returns@nusayibah.com within 30 days of your purchase.
2. Provide your order number, the name of the product you wish to return, and the reason for the return.
**Return Authorization:**
Once your return request is approved, we will provide you with a Return Authorization (RA) number. Please ensure that this number is clearly marked on the outside of the package.
**Return Shipping:**
The cost of return shipping will be the responsibility of the buyer. Please use a trackable shipping method to ensure that the return is received promptly.
**Return Address:**
contact with customer service for return process.
**Inspection and Processing:**
Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria. If the return is approved, a refund will be processed to the original method of payment within 5 business days.
**Exclusions:**
Certain items may not be eligible for return, such as personalized or custom-made products. Please check the product description for any specific return restrictions.
**Contact Us:**
If you have any questions or need further assistance, please contact our customer support team at support@nusayibah.com.
Thank you for choosing NUSAYIBAH. We appreciate your business and are committed to ensuring your satisfaction with our products and services.